ASSENT AUDIT AND INSPECTION MANAGER

AIMM

Collaborate and manage Internal Audit Planning, Fieldwork & Reporting in a straightforward tool that is part of Assent’s suite and is part of Assent Compliance’s portals

Clean design

Easy to use

Tested on real users

01

Built for users

My design helped grow the platform’s user base from just 5 to over 500 within two months.

02

Feedback that matters

User research and usability testing of this platform helped create a solid product that will help assist clients in their audit management

03

Clean design

In my design approach, I focused on the task and usability of this application to ensure an easy-to-use and seamless customer journey

The Challenge

Creating a web portal that will allow the user to collaborate and manage internal audit planning, fieldwork & reporting that is part of Assent’s suite. This was a low-budget, tight-deadline project I worked on as the lead UX designer at Assent. It required tight collaboration with the project manager, as well as clients, to understand and deliver a product that satisfies users, clients, and business needs.

The Insight

After speaking to our users and clients, we established a critical need to create an application allowing them to request and follow up with their supplier on further information regarding their products and companies.

AAIM aims to help resolve the communication issues between our clients and their supply chain that we identified during our research. The application allows users to send further requests for information, as well as delicate projects to different teams and collaborate within their company and teams.

Lead UX/UI designer

01

Deliverables

Personas, user flows, information architecture, interaction specifications, wireframes, mockups, final designs and more

 

02

UX research

I led the UX research through user interviews and persona development, creating solutions that directly addressed real user pain points.

03

Personas

As part of my role as a UX designer at Assent, I have created detailed personas that are used in all Assent projects, highlighting the needs and workflows of each project, including AAIM.

04

High-Fidelity UX Design

Prepare UX high-fidelity wireframes and mockups that clearly illustrate how the product should look and function. Present my designs to the teams and key stakeholders, and adjust them based on their feedback. 

05

Leading project from concept to final designs

Collaborate with developers and QA to ensure designs are implemented according to my specifications. 

Insight and solution

After speaking with our users and clients, we identified a critical need to create an application that enables them to request and follow up with their suppliers for additional information about their products and companies. AAIM aims to help resolve the communication issues between our clients and their supply chain that we identified during our research. The application allows users to send further requests for information, as well as delicate projects to different teams and collaborate within their company and teams.

We developed a web application that reflected our primary user needs by enhancing communication and facilitating clear conversations between clients and their supply chain. This application will be integrated into the Assent Compliance portal and has already been used by many of our clients, receiving great feedback.